Privacy Policy

This Privacy Policy describes how M & E Quality Painting LLC handles the information shared with us through our website, calls, emails, and estimate requests. We believe in being transparent about how we collect, use, and protect your details, so this page outlines those practices in simple, straightforward terms.

1. What Information We Receive

We collect only the information that helps us communicate with you and carry out our painting services.

Information You Give Us Directly

When you reach out for an estimate or contact us through the website, you may provide:

Your name
Your preferred contact details
The location of your project
A description of the services you need
Any other information you choose to include in your message

Information Collected Through Your Visit

Our website may automatically capture general, non-personally identifiable data such as:

Browser type and device model
Pages viewed
Visit duration
Basic technical logs

This helps us understand how visitors use the site so we can improve it.

2. How We Use the Information

We use the details you share for one or more of the following purposes:

To reply to inquiries and provide estimates
To plan, schedule, and carry out painting services
To follow up regarding project details or service status
To maintain internal business records
To improve website clarity, reliability, and user experience

We use every piece of information solely for business operations and customer communication.

3. When Information May Be Shared

We keep your information private. It is only shared when necessary, such as:

With service providers that assist with website hosting or communication tools
When required to comply with legal obligations
When needed to safeguard our company, employees, or customers

We never sell or rent your details to anyone.

4. How We Protect Information

We use practical, reasonable procedures to help protect the information we store. While no method of digital transmission is flawless, we maintain security measures to reduce risks of unauthorized access or misuse.

We retain information only as long as needed for customer service, scheduling, accounting, or legal requirements.

5. Your Options and Requests

You may contact us at any time if you want to:

Update information you previously provided
Ask what information we have on record
Request removal of certain information when appropriate
Change your communication preferences

We will do our best to assist with reasonable requests.

6. Use of Cookies and Tracking Tools

Our website may use cookies or similar technologies to support smooth navigation, improve load times, and analyze how visitors interact with different pages.
You may adjust your browser settings to manage or block cookies if you prefer.

7. Our Website and Younger Users

Our services are intended for homeowners, property managers, and businesses. We do not offer our website or services to children, and we do not intentionally gather information from individuals who are minors. If we happen to receive such information unintentionally, we will address the matter appropriately.

8. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect updates in our services or legal requirements. The most recent revision date will always appear at the top of this page.

9. How to Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

M & E Quality Painting LLC
Lake Stevens, Washington
Phone: (425) 791-9910
Email: mandequalitypainting@gmail.com